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[276]

Ibid., 9.

[277]

Ibid., 172-73.

[278]

“The World Is Getting Smarter,” Intelligent Life, December 2007.

See also Matt Nipert, “Eureka!” New Zealand Listener, October 6-12, 2007.

[279]

Patricia M. Greenfield, “Technology and Informal Education: What

Is Taught, What Is Learned,” Science, 323, no. 5910 (January 2, 2009): 69-
71.

[280]

Denise Gellene, “IQs Rise, but Are We Brighter?,” Los Angeles

Times, October 27, 2007.

[281]

For an account of Taylor’s life, see Robert Kanigel, One Best Way:

Frederick Winslow Taylor and the Enigma of Efficiency (New York: Viking,
1997).

[282]

Frederick Winslow Taylor, The Principles of Scientific

Management (New York: Harper, 1911), 25.

[283]

Ibid., 7.

[284]

Google Inc. Press Day Webcast, May 10, 2006,

http://google.cli-

ent.shareholder.com/Visitors/event/build2/MediaPresentation

.

cfm?

MediaID=20263&Player= 1.

[285]

Marissa Mayer, “Google I/O ‘08 Keynote,” YouTube, June 5, 2008,

WWW .youtube.com/watch?v=6x0cAzQ7PVs.

[286]

Bala Iyer and Thomas H. Davenport, “Reverse Engineering

Google’s Innovation Machine,” Han?ard Business Review, April 2008.

[287]

Anne Aula and Kerry Rodden, “Eye-Tracking Studies: More than

Meets the Eye,” Official Google Blog, February 6, 2009,